Family and friends survey summary
Our patients are welcome to fill out a family and friends survery at the end of their appointment. The survey helps to give us, service providers and commissioners an understanding into whether our patients are happy with the service we provide and to find out where improvements are needed. The survey is an annonymous way for patients to give their views after receving care or treatment at our centre.
At the end of each month, we collate the results from the family and friends surveys to see how well we're doing or to see where we can improve. We are proud of the scores we receive in these surveys and would like to share our most recent scores with you.
We’d love to hear about your experience – good and bad – of using our services so we can improve what we do. Please take a minute to send us your feedback using the following link: https://www.makeusbetter.net/lincsmsk/